Tell us what
happened.

A specialist reviews every case personally and replies within 24 hours — often within minutes. The earlier we engage with the transaction trail, the more options remain open for recovery.

24hr Maximum response window

100% Confidential intake

9 Jurisdictions covered

Step 01 — your details

Send us the basics

All fields marked * are required. Everything you share is treated as strictly confidential and held inside our compliance and privacy framework.

Priority handling

Lost more than $10,000?

Larger cases route directly to a senior analyst within hours. If urgency matters, contact the priority channel below — we'll triage and respond same-day.

priority@refundv.com

What to expect

01
Immediate acknowledgement
An auto-reply confirms we received your case. A real specialist follows up within 24 hours, usually faster.
02
Triage & honest assessment
We classify the scam type, identify involved jurisdictions and tell you what's realistically recoverable — before any work begins.
03
You stay in control
No work proceeds without your authorisation. No surprise fees. No false promises about outcomes.

Other ways to reach us Contact@refundv.com Mon – Fri · 9am – 6pm AEST

Every case is handled inside the regulatory and privacy framework of your jurisdiction. Members of Transparency International Australia, Global Cyber Alliance, ACFE, and certified by Google Cybersecurity.

Call now

Tell us what happened.

Send us the basics

Tell us what
happened.