About — refundv.com
About refundv.com

Tough on fraud.
Compassionate toward victims.

We are a specialized team committed to assisting individuals across Australia and Southeast Asia who have been targeted by online scams. We provide a systematic, highly transparent, and completely judgment-free environment to support your recovery.

What drives us

Our purpose &
future focus.

We believe in executing fraud recovery the right way — guided by a definitive understanding of our core purpose and the future we want to build.

Our mission

To foster a more secure digital world by minimizing the avoidable devastation caused by scammers.

Our vision

To proactively intercept and neutralize fraud before it can even take place.

Our core values

The foundation of our approach,
and why it makes a difference.

01

Safeguarding the defenseless

Scammers prey on individuals during periods of extreme stress, urgency, or loneliness. We begin every case by giving our clients the complete benefit of the doubt, understanding they have already faced enough skepticism. Our rigorous scrutiny is reserved entirely for the criminals responsible.

02

Tech-driven solutions

Modern financial fraud happens on a massive scale, and our countermeasures must be equally expansive. We heavily invest in cutting-edge technologies — such as blockchain forensics, transaction tracking, and cross-case pattern identification — allowing our dedicated team to deliver deep, effective investigations across multiple cases simultaneously.

03

Absolute transparency

We provide straightforward, honest assessments, even when it means delivering the hard truth that funds cannot be retrieved. We refuse to string victims along with false hope. Ultimately, our reputation is built just as much on the unviable cases we decline as on the victories we secure.

The person behind refundv

Founder.

Founder

Igor Kuchuk

Igor Kuchuk is the visionary behind refundv.com, bringing a wealth of expertise in financial crime risk, digital assets, and fraud prevention. Having previously founded a global exchange, he directed the company's risk management, regulatory compliance, and day-to-day operations. Furthermore, his tenure as COO for an international digital asset provider saw him overseeing platform security, transaction processing, and crypto infrastructure.

"Having witnessed firsthand how manipulation and social engineering exploit the loopholes between user behavior, technology, and regulation, I knew a proactive approach was needed. By tackling fraud earlier with advanced technology and the right protocols, we can fundamentally change the outcome for victims. This is exactly why refundv.com was established — to preemptively identify threats and shut down fraudulent activities in their infancy. My ultimate goal is to advocate for those at risk and beat scammers at their own game."

— Igor Kuchuk, Founder
Ready when you are

If you've been hit —
let's talk.

A short conversation with a specialist costs nothing and gives you an honest read on what's recoverable. The earlier we engage, the more options remain open.

Get help now

New Zealand

Official scam authority:

CERT NZ and New Zealand Police

Most prominent scam:

  • Investment scams
  • Online impersonation & romance scams

Australia

Official scam authority:

ACCC – Scamwatch

Most prominent scam:

  • Investment scams (crypto-heavy)
  • Romance scams

Singapore

Official scam authority:

Singapore Police Force – Anti-Scam Centre (ASC) and ScamShield

Most prominent scam:

  • Investment scams
  • Job & task-based scams
  • Impersonation scams

Malaysia

Official scam authority:

Royal Malaysia Police (PDRM) and National Scam Response Centre (NSRC)

Most prominent scam:

  • Investment scams
  • E-commerce & job scams

Hong Kong

Official scam authority:

Hong Kong Police Force – Anti-Deception Coordination Centre (ADCC)

Most prominent scam:

  • Investment scams
  • Phone & impersonation scams

South Korea

Official scam authority:

Korean National Police Agency (KNPA)

Most prominent scam:

  • Voice phishing
  • Investment scams

Japan

Official scam authority:

National Police Agency (NPA) Japan

Most prominent scam:

  • Investment scams (including crypto & fake trading platforms)
  • Romance scams tied to investment pitches